How to Match People to Roles – It’s Not Just about Personality

By Michelle Malay Carter on March 17, 2009 

“It is as if we are blessed with elegant tiles for a mosaic but have no design.? There are great ideas, insightful bits, and clever pieces but no artist with a plan for turning the assortment into an elegant, integrated picture.” –Beck and Cowan, Spiral Dynamics What is Work? Work is the exercising of judgment […]

Filed Under Organization Design, Requisite Organization, Talent Management, Work Levels | 4 Comments

Felt Fair Compensation Implementation – From the Requisite Organization Model

By Michelle Malay Carter on March 11, 2009 

At the prompting of a reader, today’s topic is Felt Fair Pay Implementation, and it makes sense coming on the heels of my last polemic post on pay for performance. Background Reading On Felt Fair Compensation Felt Fair Compensation is based upon the work of the late Dr. Elliott Jaques and his meta-model, Requisite Organization.? […]

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Role Analysis, Time Span of Discretion, and Requisite Work Levels

By Michelle Malay Carter on February 26, 2009 

Universal Measures and Understanding Properties of Work?Allows for Informed Organizational Design I’ve often said that understanding work levels allows us to do organizational engineering because we can use our knowledge to make predictions and design accordingly.? Just like we can predict when H2O will change to ice or steam as we raise or lower the […]

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Job Analysis via Time Span of Discretion – A Universal Level of Work Measure

By Michelle Malay Carter on February 25, 2009 

Titles are Paper Tigers Relying on titles to compare roles for any purpose is dangerous business.? There is simply too much variation. Scientifically Validated, Universal Measure So what is a universal, reliable way to measure the level of work of a role?- time span of discretion, as discovered by Elliott Jaques.? Time span of discretion […]

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Why Can’t We Figure Out How to Select Leaders?

By Michelle Malay Carter on February 16, 2009 

Jim Heskett at Harvard Business’ Working Knowledge has another question up for comments:? Why Can’t We Figure Out How to Select Leaders? My Answer is Simple It is because we don’t understand work or the variations in humans’ ability to perform work.? When we try to match leaders to jobs, we are like 18th century […]

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Economic Woes Will Spur More Underemployment Which Will Spur More Workplace Woes

By Michelle Malay Carter on February 9, 2009 

Back in May, I blogged about the dangers of overhiring.? With all the clammering to hire the best and the brightest, some managers intentionally overhire for roles.? Sure, these managers have to do less up front training and sure they get more “bang for their buck” – temporarily.? But unless you are building a bench […]

Filed Under Employee Engagement, Managerial Leadership, Requisite Organization, Talent Management, Work Levels | 3 Comments

Who Is To Blame for Low Employee Engagement? Executive Leadership

By Michelle Malay Carter on February 3, 2009 

If a wooden bridge collapsed under the weight of a truck, you wouldn’t blame the wood.? You wouldn’t blame the truck.? You would blame the engineer. Organizational Engineering – An Executive Leadership Level Accountability Who is engineering our organizations these days, and upon what scientific principles are they basing their designs?? We have yet to […]

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Face to the Customer Organization Design – A Critical Decision. Farewell to Circuit City

By Michelle Malay Carter on January 25, 2009 

A Solid Relationship Two decades ago when I graduated from college and moved 10 hours from home with nothing more than what would fit in my car, Circuit City and I built a relationship.? As my paycheck would allow, I would visit my favorite salesperson, Darren, and add electronic items to my entertainment center.? I […]

Filed Under Accountability, Executive Leadership, Felt Fair Compensation, Organization Design, Requisite Organization, Strategy, Talent Management, Work Levels | 4 Comments

The World May Be Flat, But Organizations Shouldn’t Be

By Michelle Malay Carter on January 21, 2009 

In my last post, I said all work levels have something to contribute to the organization.? When organizations intentionally structure themselves?to be flat, they tend to leave out work level 3.? When de-layering was en vogue, sometimes organizations cut too much, and level 3 was often the layer cut that should not have been. What […]

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Does Work Level Elitism Cost Lives? Covering All the Bases

By Michelle Malay Carter on January 16, 2009 

In a study published in the New England Journal of Medicine found that when a procedural checklist was used in surgical operating rooms, death rates dropped by one half and serious complications fell by 36%. More Complex, Not More Important Using a requisite work levels framework, following procedures is the essence of the work at […]

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