Separating Observation from Evaluation

By Michelle Malay Carter on July 30, 2008 

I’m reading NonViolent Communication, A Language of Life by Marshall B. Rosenberg.? Although I am not all the way through it, I am riveted by its content.? I may share more from the book?in the future, but I wanted to start by offering some passages from the book regarding separating observation for evaluation. “Most of […]

Filed Under Accountability, Corporate Values, Personal Observation, Strategy | 2 Comments

Driving Ineffective Productivity

By Michelle Malay Carter on July 9, 2008 

The problem with blind ambition toward measuring performance is that systems drive behavior.? When cold calculations take the place of managerial judgments, the system is sending a message.? “We don’t have time to look at the prevailing circumstances surrounding your work situation to judge whether your problem solving and decision making was effective, just make […]

Filed Under Accountability, Corporate Values, Employee Engagement, Managerial Leadership, Requisite Organization, Strategy, Talent Management | Comments Off on Driving Ineffective Productivity