Making the High Road Accessible – My Hope for 2008 and 2009 and 2010…

By Michelle Malay Carter on December 28, 2007 

I’m feeling philosophical at year’s end – an intriguing mix of sadness and restlessness?tempered by faithfulness and hopefulness. Systematically Building Trust?through Integrated, Consistent Systems Design One of the greatest attractors I have toward Elliott Jaques’ total-systems Requisite Organization model for organization design and managerial leadership?is that it is the epitome of the high road.??I believe […]

Filed Under Corporate Values, Employee Engagement, Executive Leadership, Managerial Leadership, Organization Design, Personal Observation, Requisite Organization | Comments Off on Making the High Road Accessible – My Hope for 2008 and 2009 and 2010…

Wii Wish You a Merry Christmas and a Tax Write Off Too

By Michelle Malay Carter on December 24, 2007 

Good news.? Those of you have purchased a Wii for your enjoyment might be able to claim it as a business expense.*** I don’t consider myself much of a tech-head.? Gadgits and gizmos don’t turn my head, but this video of?Johnny Chung Lee’s?unique use of the Wii remote was too good not to share. ***I […]

Filed Under High Potential, Personal Observation | 2 Comments

The Perfect Job Title?

By Michelle Malay Carter on December 18, 2007 

Google is currently recruiting for a Director of Other.? This sounds like a?dream job?because it affords?the potential to clench the proverbial best of both worlds.? Imagine the freedom to set your own agenda.? If you are given an assignment that does not interest you, you can say:? “Obviously, that doesn’t fall into the category of […]

Filed Under Accountability, Employee Engagement, Personal Observation | 5 Comments

I Didn’t Say You Stole My Money – Why You Should Deliver Sensitive Messages in Person

By Michelle Malay Carter on December 12, 2007 

I’ve got some heavy writing commitments outside my blog this week so my entries will be a little lighter and less often.? It’s painful because I’ve stumbled upon some good stuff this week that I have not had time to research. Back in the day when I did customer service training, I used the following […]

Filed Under Executive Leadership, Managerial Leadership, Personal Observation | 10 Comments

Creativity Versus Innovation – A Friday Funny

By Michelle Malay Carter on December 7, 2007 

Creativity is the bursting forth of new ideas.? Innovation is putting them into application.? Many creative people have no interest in the application of their ideas.?? Their satisfaction comes solely from the creation of the idea.? If you are a manager creating a team, keep in mind that you need both.? All talk with no […]

Filed Under Employee Engagement, Managerial Leadership, Personal Observation | 2 Comments

Snappy Boring Quotes from Timothy Ferriss

By Michelle Malay Carter on December 4, 2007 

I’ve talked about the fact that 20% of workers are underutilized and bored.? Further, we often fiind that many higher level jobs within organizations are not “fully loaded”. ?Meaning although an employee might be matched to his job on paper, much of the employee’s time is spent doing tasks that are substantially lower in complexity […]

Filed Under Employee Engagement, Managerial Leadership, Personal Observation, Talent Management | 7 Comments

Short Term Versus Long Term Thinking – A Friday Funny

By Michelle Malay Carter on November 30, 2007 

I stumbled across this old Subway ad on YouTube.? I only saw it a few times on TV, so it still makes me laugh.? I am really stretching to find a way to weave it into my blog for your Friday enjoyment. How about this? Short term gratification often rules in America. Corporations often meet […]

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Embedding Corporate Values into Operations Via Organization Design

By Michelle Malay Carter on October 16, 2007 

I talked yesterday about how exceptional customer service flows from sound organization design.???Regardless of?well-articulated and well-intentioned corporate values statements, your face-to-customer staff are your values ambassadors.? Although “customer focus” is a frequently cited corporate value, executives admit they have no best practices for embedding corporate values into operations.? This?shows in the disconnect between what is […]

Filed Under Corporate Values, Executive Leadership, Organization Design, Personal Observation, Requisite Organization, Talent Management | 1 Comment

I’m Babu. Will You be My Jerry Seinfeld?

By Michelle Malay Carter on October 2, 2007 

I’m endlessly enthralled with managerial leadership and organization design.? I love to write. “You should be blogging,” I’ve been told.?? “If you write it, they will come!” So here it is, after some study and coaching, I’ve soft-launched Mission Minded Management.? I’ve got a decent-sized mailing list in my back pocket for the official launch, […]

Filed Under High Potential, Personal Observation | 4 Comments

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